Grote Company provides full service throughout the long life of our equipment. From initial discovery of needs to reconditioning or replacement of existing equipment, we’re here whenever you need us.

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Step 1: Discovery

First, we ask, “What do we want to achieve together?”

Then, we learn about your unique operation, defining objectives and challenges and identifying opportunities to make the biggest positive impact to your production.

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Step 2: Design

Next, we collaborate to find or create the solution that works best for you.

We run demos with your products so you can see how Grote Company equipment performs your specific applications, even before you decide to purchase. We consider all operational needs and equipment integrations to decide if existing equipment will work best, or if we should design a new solution just for you.

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Step 3: Build

We custom-make equipment from the ground up to your exact specifications. Our in-person testing ensures your new equipment works exactly the way it should – before it ever leaves our floor. With excellent lead and delivery times, your new equipment will quickly be ready to install.

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Step 4: Install

We personally install and commission your new Grote Company equipment, and provide key training to make sure your team can operate your new equipment effectively and safely. We offer complimentary next-day operation oversight and continue to periodically follow up to confirm your total satisfaction.

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Step 5: Outstanding Service

Our world-class customer and field service teams are available whenever you need us. From parts and blades ordering to preventative maintenance and training, our real, knowledgeable people are ready to help.

We pride ourselves on friendly, exceptional service and function like an extension of your team. Contact us today to experience the Grote Company difference.

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