These new roles further support service offerings that optimize, maintain, and support our equipment for our customers.
We are excited to announce several promotions that will help us continue to grow our customer lifecycle focus in 2023 and beyond. Lifecycle management supports customers across all divisions, including PFI and Vanmark, with programs and services to optimize, maintain and support their equipment purchases. Examples include technical service, installation and commissioning, training, new equipment start-up packages, spare parts, and preventative maintenance, to name a few.
Danny Friend has been promoted to Lifecycle Leader. In this new role, he will define offerings, implement them across Grote’s U.S. and U.K. teams, and work with customers and internal teams to sell and perform maintenance.
KP Hoamvongsor has been promoted to Lifecycle Engineer/Technical Leader. KP’s primary focus will be to implement and execute technical solutions at key accounts.
Tanner Adams has been promoted to the role of Aftermarket Operations Leader. He will act as technical service team manager, optimizing processes, technology, and team knowledge to execute field service. He will continue to report to Andy Schneider, director of sales for Grote Company.
“As we continue to build Grote Company’s Lifecycle Management offerings, I couldn’t be more pleased to welcome Danny, KP and Tanner to these new roles,” said Jack H. Grote, Lifecycle Leader for the Grote Company family of brands. “They are all well respected and trusted by our customers as well as our internal team. We look forward to what they will bring to the effort as we work to better serve our customers with a full range of cradle-to-grave food processing equipment solutions.”