Our expert customer and field service teams are here when you need them, ready to work hand-in-hand to find the solutions that work for you, quickly and efficiently. Contact us with your support request and a member of our team will get back to you promptly.

Have a General Question or Need to Place a Part Order?

Call our global Customer Service teams and reach a real-life person to answer your questions or take a blade or part order.

 North America: +1 614-868-8414
 International (UK): +44(0) 1978-362243


Ready to submit an online part order?

Ready to submit an online part order? Have your equipment serial number and the part number handy and submit your order request.

Submit Request

Need Technical or Field Service on Your Equipment?

Our technicians are available 24/7 to help you quickly resolve any issues and keep your production running.

 North America: +1 614-868-8414
 International (UK): +44(0) 1978-362243

Technical Service Phone Support.

You can call us to troubleshoot an equipment issue the moment it happens. Our specialists will stay on the phone with you until it is resolved, no matter how long it takes.

Emergency Field Service.

We know your production can be disrupted anytime, so we’re available for immediate in-plant service to get you back up and running fast.

Scheduled Field Service.

Our field techs will visit your facility on your schedule. Scheduled equipment services include:

  • Preventative maintenance
  • Training
  • Installation & Commission

Want to Recondition or Replace Grote Company Equipment?

Regardless if you bought your equipment directly from us or from a third party, we are dedicated to making sure it runs to original operating specifications and meets your needs.

Ready to trade in your old machine for an updated design or new offering instead? We will work with you to get the latest technology and design into your operation.

Contact our service team to inspect, recondition, support or replace any of your Grote Company equipment.

Get the Best and Latest in Grote Company Equipment

Looking for Additional Answers and Online Resources?

We have a variety of resources available to you at any time.

Equipment Sheets & Videos

Visit our website's resource center.

View Resources

Training Materials

Electronic files covering operation, preventative maintenance, inspections, alignment, sanitation and troubleshooting are available at no cost. Request your equipment’s materials now.

Contact Us

Equipment Manuals

Because our equipment is custom-made, contact our service team to find the specific manual for you.

Contact Us

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